One of the most important services a company can offer is long-standing customer support. Bramco-MPS recognizes the importance of supporting the equipment we sell. Bramco-MPS has a philosophy of support based upon over a century of experience in the construction and mining industries. We provide business solutions to meet our customers’ equipment needs, especially after the sale.
We believe that the sale of a machine is only the beginning of a relationship between our employees, our manufacturers, and our customers. Our solutions provide equipment owners with higher levels of profitability, lower operating and ownership costs, and are dedicated to finding ways to keep your projects moving. By providing quality service, completing work when promised and producing unsurpassed results, Bramco-MPS continues to build successful relationships with customers year after year.
We have learned from our customers that maintaining maximum uptime of our products is why the customer purchases a second and third machine. Our business systems, processes and employees work together to assure customer satisfaction through superior parts and service programs.
Bramco-MPS has several ways to provide local and regional service to our customers. We have service technicians at our branch locations throughout the area who can provide unequaled local support for our customers’ machines, and regional specialists who can be dispatched to handle more in-depth service requirements on site.
For more comprehensive rebuild services that require in-facility repair, our Rebuild Center is equipped with the necessary personnel and equipment in a central location to efficiently meet all our customers’ needs. Bramco technicians are factory-trained in preventive maintenance and diagnostic skills, and participate in continuous education courses to stay informed of new repair and maintenance processes. We proudly employ dedicated, highly experienced service personnel who remain involved in the decision-making process from beginning to end — they’re not satisfied until you are.